IBM Slovensko, spol. s r.o.
IBM Slovakia is one of the leading IT suppliers on the Slovak IT market and with a wide network of more than 200 sellers, agents and business partners covers whole country and major industries. During it’s almost 15-year existence on the Slovak market it has remarkably enlarged its portfolio of products and services in IT sector. IBM’s advanced technology and know-how support the most important economic processes and industries in Slovakia, such as banking, defense, government, manufacturing, telecommunications and distribution.
ST RaSi - Slovak telekom Radical Simplification
Realization date: Jul 2015 - Jun 2016
Project parties:
  • Slovak Telekom - customer
Project scope:
  • Proposal, design, development, implementation and delivery of CRM system in two main cycles. First cycle includes existing system upgrade, the second includes new functionality implementation. We participate on project in implementation phase, which includes testing activities of the delivered solution.
Achieved benefits for client:
  • Benefit is more transparent, simple and attractive product and service portfolio for Slovak Telekom customers, supported by enhanced CRM system for improving customer service.
Software and Technologies:
  • Siebel CRM
IBM Slovensko, spol. s r.o.